It may be difficult for some Internet Voice services to seamlessly connect with the 911 dispatch center or identify the location of Internet Voice 911 callers; or
They may or may not offer white page listings.
Can I use my Computer While I talk on the Phone?
Yes
Can I Take My Phone Adapter with me When I Travel?
You may be able to use your VoIP service wherever you travel as long as you have a high speed Internet connection available. In that case it would work the same as from your home or business.
Does my Computer Have to be Turned on?
Not if you are making calls with a phone and adaptor or special VoIP phone, but your broadband Internet connection needs to be active. You can also use your computer while talking on the phone.
How Do I Know If I have a VoIP phone Call?
It will ring like any other call.
Does the FCC Regulate VoIP?
The Federal Communications Commission (FCC) has worked to create an environment promoting competition and innovation to benefit consumers. Historically, the FCC has not regulated the Internet or the services provided over it. On February 12, 2004, the FCC found that an entirely Internet-based VoIP service was an unregulated information service. On the same day, the FCC began a broader proceeding to examine what its' role should be in this new environment of increased consumer choice and what it can best do to meet its role of safeguarding the public interest.
The FCC has organized an FCC Internet Policy Working Group to identify, evaluate and address policy issues that will arise as telecommunications services move to Internet-based platforms. For more information on the Working Group, please visit www.fcc.gov/ipwg
Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.
For more information about Internet Voice/VoIP see our factsheet. (pdf file)
